Terms and Conditions

General Terms

Access to and use of this Web site and the products available through this Web site (the "Services") are subject to the following terms, conditions and notices (the "Terms of Use"). By using the Services, you are agreeing to all of the Terms of Use, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Use.
Access to this Web site is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Web site is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

  • We do not accept any returns or exchanges of items purchased from Timinis Online in any of our other stores.
  • Goods are offered subject to being unsold. In the event of non-availability of goods, we reserve the right to rescind the contract.
  • Prices and manufacturers specifications are subject to change without notice.
  • Claims for damaged goods must be notified within 24 hours of receipt. Please inspect goods immediately.
  • For suitability of goods please contact the manufacturer.
  • Orders delivered may be subject to a delivery charge, click here to see Delivery Conditions
  • Signing for goods accepts the goods into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels.
  • The cardholders name and address and delivery address must be the same for the 1st order.
  • We do not deliver to P.O.Box numbers.
  • The company policy is to dispatch goods within 48 hours of receiving your order; however this can vary subject to availability of stock. Times quoted are made in good faith, but shall not be binding. M.G. Timinis & Sons Ltd cannot accept responsibility for transport delays causing late delivery.
  • Late delivery does not entitle you to refuse or cancel the order.
  • The user will indemnify M.G. Timinis & Sons Ltd against all claims, liabilities, damages, costs and expenses, including legal fees which may or may not arise out of the use of information of any kind contained within this web site.

Privacy policy

Our privacy policy, which sets out how we will use your information, can be found at this web page. By using this Web site, you consent to the processing described therein and warrant that all data provided by you is accurate.

Prohibitions

You will not:

  • commit or encourage a criminal offence;
  • transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;
  • hack into any aspect of the Service;
  • corrupt data;
  • cause annoyance to other users;
  • infringe upon the rights of any other person's proprietary rights;
  • send any unsolicited advertising or promotional material, commonly referred to as "spam";
  • or attempt to affect the performance or functionality of any computer facilities of or accessed through this Web site.

Timinis Online will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Web site or to your downloading of any material posted on it, or on any website linked to it.

Terms of sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to acceptance, confirmation of the order price and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Cyprus only and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please read more by accessing delivery information web page.
In order to purchase products from Timinis Online you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Timinis Online retains the right to refuse any request made by you.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the products. All prices advertised are subject to changes without notice.

Pricing and availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Web site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
All prices are inclusive of VAT. Delivery costs may be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Payment

Please read our payment methods for more information.

Cancelling your Order

You have a period of 14 days to withdraw from the contract, without giving any reason.

The withdrawal period referred to above shall expire after 14 days from:

(a) The day on which you or a third party indicated by you acquires physical possession of the goods;
(b) in the case of multiple goods ordered and delivered separately, the day on which you or a third party indicated by you acquires physical possession of the last good;
(c) in the case of delivery of a good consisting of multiple lots or pieces, the day on which you or a third party indicated by you acquires physical possession of the last lot or piece.

This means that you can return the entire order to us in its original condition, not later than 14 days from the day on which you have communicated to us your decision to withdraw from the contract. The order must be returned in its original condition which includes all tags and packaging. For health and hygiene reasons we do not accept returns of underwear.

All goods will be inspected on return. If we are not satisfied that they are in their original condition we reserve the right to refuse the refund.

Please complete the online withdrawal from the contract of sale form and include it with your return so we can process refund for the price you paid for the item promptly. Should you wish to return only part of your order we will instead issue you with a credit voucher which can be used to purchase anything of your choice from Timinis Online of an equal value. Please complete the online returns form.

Please note, if you are returning an order for which you received a promotional discount voucher, the voucher will no longer be valid.

You will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. Goods returned must be returned without undue delay and in any event in not later than 14 days from the day on which you have communicated to us your decision to withdraw from the contract.

The goods are your responsibility until they reach our warehouse; therefore please ensure that they are properly packaged and that you keep your proof of postage. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.

Orders must be returned to us at:
Timinis Online, 5 Gr. Xenopoulou Street, Nicosia 1061

Please ensure that you enclose a copy of your Form of Withdrawal in the package and that the returns label with our address on is attached to the outside.
WE WILL NOT ACCEPT ANY RETURNED GOODS WITHOUT A FORM OF WITHDRAWAL.

All returns will be processed once we have received and checked the items. You will be notified by email.

Disclaimer of liability

The material displayed on this Web site is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Timinis Online and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Web site and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Timinis Online liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Disclaimer as to ownership of trademarks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with M.G. Timinis & Sons Ltd and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Web site are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Timinis Online.

Variation

Timinis Online shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Web site.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. Please call 22 762427(office hours: Monday to Friday 9:00-5:30 except Wednesday 9:00-1:30 or send an email to customerservice@timinis.com

Linking to this Web site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

This Web site must not be framed on any other site, nor may you create a link to any part of this Web site other than the home page.

Governing law and jurisdiction

These terms and conditions are to be construed in accordance with the laws of Cyprus and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Cyprus courts.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Timinis Online. Any waiver of any provision of the Terms of Use will be effective only if in writing and signed by Timinis Online Management.